About Us

Hey, y’all were The Geyers. Thank you for considering Big Ups Bounce LLC for your party rental needs. We are a proud native TEXAS family whose roots run deep. We grew up tubing the beautiful rivers of New Braunfels and surrounding areas. We have attended college at Texas Lutheran University, Concordia University, Texas A&M, and San Antonio College. We have a special heart for people that’s has made us lasting friendships from the Alamo to the state capital and beyond. Our love for Texas, and its people is tried and true. We are a teacher, and first responder owned and operated business and would love to partner with you to make your event FUNtastic!!!

Where do you deliver?

We service New Braunfels, San Antonio, San Marcos, Spring Branch, Canyon Lake, Bulverde, Cibolo, Schertz, Converse, Selma, Seguin, and the surrounding areas. Please note, delivery fees may apply.
What is your sanitation process for rentals?

Big Ups Bounce cleans and disinfects after every rental, we make it our mission to provide you with clean safe rentals 100% of the time.
What payment methods do you accept?

We accept cash, debit, all major credit cards(Mastercard, Visa, Discover, and American Express), and cash app. If paying in cash please have exact change at time of rental.
Does the price include setup and delivery?

The price includes set up, but not delivery. Delivery starts at $25, but price is dependent on location. Price does not reflect sales tax.
Do we have to keep it plugged in the entire time?

Yes. A blower keeps air in the inflatable unit the entire time. Once unplugged, the inflatable will deflate. That’s why we require an outlet within 100 feet of the unit. We supply you with our own heavy-duty cords.
What if I cannot find what I am looking for?

We want to make your event Funtastic, if you can not find what you are looking for call us at 210-860-4955 or email us at BigUpsBounce@outlook.com
What surfaces do you set up on?

We can set up on grass, asphalt, and concrete. We cannot set up on any type of rock, as the constant rubbing may wear through the vinyl material.
Do I need to prepare anything for the bounce house delivery?

Yes. Find a relatively flat area on grass, concrete, or asphalt within 100 feet of a standard electrical outlet. We cannot setup the bounce house on rock/gravel, mulch, sand, mud, tanbark, or anything sharp. Please make us aware of any water or electrical lines in the intended setup area. You will need to clear all debris from the area including all sharp objects, toys, lawn furniture, sticks, large rocks, hoses, sprinklers, lawn decorations and pet feces.
Can we see a copy of your contract and safety rules?

Yes. If you would like to review the contract before making a reservation, please send your request through our business email or the contact phone number listed on the home page.
Are we responsible for the unit if it gets a tear or is damaged in any way?

That depends. You are not responsible for normal wear and tear on our units. While we frequently inspect our units, seams may develop tears in high-traffic areas. If this happens, please alert us at once so we can remedy the situation. If, however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages, including replacement of the inflatable, blower, and any other necessary parts. We do not want you or us to be in that situation, which is why we have you sign and initial on all of our safety rules, allowing you to be the trained operator.